WEBSITE PRIVACY PROTECTION STATEMENT

We stress the importance of privacy and are committed to earning your trust by adopting high standards for the protection of your personal information.

This policy applies to our Website(s) and outlines the type of personal information we collect and receive, the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use and storage, and for sharing certain types of personal information in certain limited circumstances, the procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person. We do not control and are not responsible for the policies or actions of third parties linked from this site and you should check directly with them since their policies and terms will govern how they handle and treat personal information.

In this policy, 'personal information' or 'personally identifiable information' means information about you that is unique and would actually or potentially identify you as an individual, like your name, address, e-mail address or phone number, and that is not otherwise publicly available and is not part of your work identification and includes information you provide to us when you use our website to make or modify a reservation, establish a profile, communicate personal preferences, participate in, respond to or take advantage of special offers, or which you otherwise provide to us in the course of using of our website. Aggregate information or statistics, even if compiled or derived from your personal information and then aggregated and mingled with information of others, is not personal information since it does not identify you or any specific personally identifiable information about you. We use aggregate or statistical information to better serve our guests and customers generally, to enhance the performance of our website and to generally improve how we do business.

We will provide you with opportunities to 'unsubscribe' and to correct or update your personal information and described these opportunities below, but you are responsible for ensuring the information you provide to us and that we maintain is complete, accurate and up to date. We cannot and will not be liable to you or any other party if, for any reason, you do not provide us with complete, accurate and current information or you fail to update such information in a timely manner.

How you may provide us your personal information using our website

  • By making a reservation, ordering or by using the website.
  • By communicating with us regarding service delivery including any profiles, preferences or special requests you may make.
  • By participating in a marketing initiative, survey or responding to special offers we may send you from time to time.
  • By registering or otherwise entering information on or through our website.

Below we will outline the type of information normally collected in each of these circumstances, the reasons for doing so, how we intend to use it and store it.

Making a reservation/ordering online or completing forms

When making a reservation, ordering online or using forms on the website it is necessary to have information in order to identify you, contact you and to process your purchase and requests. This usually includes your name, address, phone number, e-mail address, credit card number and expiration date, and all necessary information. It may also include, if you choose to share that information with us, your preferences regarding certain services we may offer. From time to time, we also offer special promotions and discount offers (for example, to seniors or for children) and we may require birth dates or other qualifying information to assess your eligibility and process your reservation or participation correctly. If you elect to participate or take advantage of a promotion, package or other service that involves third parties, your personal information will be shared with that third party to the extent necessary to participate, enroll or otherwise provide you with the service and process your purchase or request.

We may use the information you provide to send you offers and information about the hotel's services and those of select third parties. Except as we have described in this policy, your personal information will not be given to these third parties.

We offer you the ability to receive targeted, timely notification of time sensitive offers

To sign up for this service we require you to provide us with your e-mail address, first name, last name, and postal code. You may unsubscribe at any time using the link provided on every offer we send you. Of course, if you change your mind, you may subscribe again at any time in the future.

By visiting our website

Our website does not collect personally identifiable information from you or your computer when you simply visit (eg. browse) and unless you actually provide us with personally identifiable information, we will not know or collect your name, your e-mail address or any other personally identifiable information about you. When you a request or visit a page on our website, we do log certain communications, technical and operational information and aggregate it with other similar information in order to make our website function correctly, do capacity and other technical planning and generally make our website function properly and improve it where we can. We also use this information to better understand how visitors use our website and how we can better tailor our website, its contents and functionality to meet your needs.

Why we collect personal information

  • To establish, maintain and honor our relationship with you and to provide you with our services and those of our third party suppliers and promotional partners.
  • To understand and better attempt to fulfill your needs and preferences in providing services from us.
  • To develop, enhance, market or provide products and services or offers we believe, based on the information you provide us, you may be interested in receiving.
  • To manage and develop our business and operations and help us improve our services for you.
  • To meet legal and regulatory requirements.

When do we disclose personal information

  • Personal information may be shared internally, with corporate offices or associated companies so that they may provide the services you have reserved.
  • Personal information may be shared with a person who, in the reasonable judgment of Hans, is acting on your behalf of or as your agent - for example, a delivery company.
  • Personal information may be shared with a third party involved in processing transactions you request and supplying you with services.
  • Personal information may be shared with a third party to perform functions, process transactions or provide goods or services to you, such as reservations handling, data processing or storage, surveys or research, to evaluate a customer's credit worthiness or in order to collect a customer's account.
  • Personal information may be shared with a public authority or official or those acting under government or judicial authority to protect the assets and operations of Hans or if, in the reasonable judgment of Hans, it appears that there may be danger to life, property or public safety which could be avoided or minimized by disclosure of the information, or which disclosure is required by law or regulation.

Principles

  • We will not collect, use or disclose your personal information for any other purpose than those identified above, except with your consent.
  • We will safeguard your personal information from disclosure other than as identified above or with your consent.
  • We will take steps to protect the confidentiality of your personal information when dealing with third parties, consistent with our policy and the laws and regulations that apply.
  • We will strive to keep your personal information accurate and up to date and we will provide you with reasonable opportunities to access, correct and update your personal information.

You are always free to refuse to provide personal information to us, recognizing that in some cases this may limit or make it impossible for us to agree to provide you with the services or goods you may request.

You may also withdraw your consent with respect to the use of your personal information for marketing purposes at any time, subject to legal or contractual restrictions and reasonable notice, when you access or visit our website or by separately e-mailing us utilizing the contact information provided on this site using "Unsubscribe" as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request.

If you have questions or concerns about our privacy practices or how we collect, handle or use your personal information, please contact us via the contact information provided on this site.

TERMS AND CONDITIONS OF USE

Use of the Hans Website (http://www.hans.com.sg/ and http://www.hanis.sg) is governed by the Terms and Conditions set forth. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. The information and materials provided by Hans Group of Restaurants (Hans) may be used for informational purposes only. By using, accessing or downloading materials from this Website you agree to follow the terms and provisions as outlined in this legal notice, which apply to all visits to Hans Website, both now and in the future. Hans may at anytime revise and update the Terms and Conditions. You are encouraged to periodically visit this page to review the most current Terms and Conditions to which you are bound. If you do not agree to these Terms and Condition of Use, please do not use this Website.

Restrictions on Use of Information

You may view, download and copy information and materials available on this Website solely for your personal, non-commercial use. As a condition of use, you agree not to modify or revise any of the material in any manner, and to retain all copyright and other proprietary notices as contained in the original materials on any copies of the materials. No other use of the materials or information is authorized. Any violation of the foregoing may result in civil and/or criminal liabilities.

Disclaimer

Hans strives to provide you with useful, accurate, and timely information on this Website. Accordingly, Hans has attempted to provide accurate information and materials on this Website but assumes no responsibility for the accuracy and completeness of that information or materials. Hans may change the content of any information or materials available at this Website, or to the products described in them, at any time without notice. However, Hans makes no commitment to update the information or materials on this Website which, as a result, may be out of date.

Neither Hans, nor its officers, directors, employees, agents, distributors, or affiliates are responsible or liable for any loss damage (including, but not limited to, actual, consequential, or punitive), liability, claim, or other injury or cause related to or resulting from any information posted on Hans Website. Hans reserves the right to revise these terms and/or legal restrictions at any time. You are responsible for reviewing this page from time to time to ensure compliance with the then-current terms and legal restrictions because they will be binding on you. Certain provisions of these terms and legal restrictions may be superseded by expressly designated legal notices or terms located on particular pages of this Website.

ALL INFORMATION AND MATERIALS AVAILABLE AT THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AND HANS DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. IN NO EVENT SHALL HANS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES OR THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS OR INFORMATION CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR INFORMATION ON THIS WEBSITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF.

Ownership of Information and Materials

The information and any materials available on or from this Website are the copyrighted works of Hans, and any unauthorized use of that information or materials may violate copyright, trademark and other laws. Any rights not expressly granted herein are reserved.

Trademark Information

Hans trademarks may be used only with written permission from Hans. Except as expressly specified in these terms and legal restrictions, nothing contained herein shall be construed as conferring by implication, estoppels or otherwise any license or right under any patent, trademark, copyright or any proprietary rights of Hans or any third party.

Right of Access

Hans reserves all rights to deny or restrict access to this Website to any particular person, or to block access from a particular Internet address to this Website, at any time, without ascribing any reasons whatsoever. All logos and trademarks under Hans may not be used to link to any other web pages or websites, without the express written permission of Hans. This Website may contain hyperlinks to websites that are not maintained by Hans. Hans is not responsible for the contents of those websites and shall not be liable for any damages or loss arising from access to those websites. Use of the hyper-links and access to such websites are entirely at your own risk. Hyperlinks to other websites are provided as a convenience to the user. In no circumstances shall Hans be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on websites to which this Website is linked.

Virus notice

This website serves as a conduit for information. The owners and operators of this site are not responsible for any computer viruses which may be present in any of the items that you obtain from or through this site. Users must be certain and are completely responsible for performing anti-virus screening and verification of all files obtained on or through this site. Currently updated anti-virus screening software is highly recommended. The owners of this site will not intentionally or willfully transmit files that they know to contain viruses.

A VIRUS is a computer program or a code or portion of a computer program, which is intentionally created and programmed to cause damage to, corrupt, hinder, crash, tie up, or otherwise create negative effect in the users computer system. As you know, VIRUSES do occur and are somewhat prevalent. As such, you, the user must take affirmative steps to assure that you and your computer system are appropriately protected against viruses.

Use of Information

By providing your contact information, including your name and email address, on this Website, you agree to the use of such information to provide you with information on other services or data offered by Hans or its affiliates. In addition, Hans may disclose your contact information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hans or its affiliates; (b) protect and defend the rights or property of Hans or its affiliates and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Hans or its affiliates, its Websites, or the public.

Governing Law; Jurisdiction and Venue

By providing your contact information, including your name and email address, on this Website, you agree to the use of such information to provide you with information on other services or data offered by Hans or its affiliates. In addition, Hans may disclose your contact information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Hans or its affiliates; (b) protect and defend the rights or property of Hans or its affiliates and its family of Websites, and, (c) act in urgent circumstances to protect the personal safety of users of Hans or its affiliates, its Websites, or the public.

General Provisions

If any provision of this agreement is deemed void, unlawful or otherwise unenforceable for any reason, that provision shall be severed from this agreement and the remaining provisions of this agreement shall remain in force. This contains the entire agreement between you and Hans concerning your use of the site.

Governing Law

These Terms of Use shall be governed and construed in accordance with laws of the Republic of Singapore.